Privacy Policy
Last updated: 13 May 2026
Vacanti AI ("we", "us", "Vacanti AI") helps job seekers in Australia find roles, generate application materials, and prepare for interviews through a web application. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
01Information we collect
Account data: name, email, and authentication identifiers from Clerk when you sign up. Profile data: information you provide such as target roles, preferred locations, work history, education, skills, languages, visa status, and LinkedIn URL. Generated content: resumes, cover letters, coffee chat requests, and saved jobs you create using Vacanti AI. Usage data: pages visited, features used, search queries, and basic device information collected to operate and improve the service.
02How we use your information
We use your information to: provide the matching, document generation, and research features you request; personalise your dashboard; respond to support enquiries; send service-related notifications; and improve and secure the platform. We do not sell your personal information.
03Third-party services
We rely on the following processors, each governed by their own privacy terms: Clerk (authentication), Supabase (database hosting), Anthropic (AI for document generation, match scoring, and research), OpenAI (embeddings for job matching), Adzuna and partner sources (job listings), Stripe (subscription billing), and Vercel (web hosting). We share only the minimum information needed to deliver the service.
04Cookies and local storage
We use essential cookies and local storage for authentication sessions, language preference, and basic analytics. We do not use third-party advertising trackers. You can clear cookies in your browser at any time, although doing so may sign you out of Vacanti AI.
05Data retention
We retain your account and profile data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain limited records (for example, billing history) for legal or accounting purposes.
06Your rights
Under the Australian Privacy Principles you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion, and export your data. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have mishandled your information. Contact us first and we will work with you to resolve any concerns.
07International data transfer
Some of our processors operate in the United States, the European Union, and other regions. By using Vacanti AI you consent to your information being transferred and processed outside Australia, subject to safeguards consistent with the APPs.
08Security
We use TLS in transit, encryption at rest, role-based access controls, and regular dependency updates to protect your data. No system can be guaranteed completely secure, so please use a strong password and notify us if you suspect unauthorised access to your account.
09Children
Vacanti AI is not directed to anyone under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or via a prominent notice in the app at least 30 days before they take effect. The "Last updated" date above always reflects the current version.
Questions about this policy or your data? Contact us at vacanti-ai@cubic-innov8.com